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Since Broadcom’s acquisition of VMware in November, customers have expressed their dissatisfaction with the changes that have taken place. Several factors have contributed to this discontent, leading to concerns about the future of VMware under Broadcom’s ownership.
Broadcom’s acquisition of VMware brought about radical changes that left partners and customers questioning their commitment to the virtualization powerhouse. The uncertainty surrounding Broadcom’s plans for VMware has created a sense of unease among stakeholders.
Even before the acquisition, VMware customers had doubts about the deal. Forrester Research had predicted that a significant portion of VMware’s enterprise customers would switch to alternative virtual machine vendors due to issues such as price hikes, degrading support, and mandatory software bundles.
Customers also expressed concerns based on Broadcom’s history of acquisitions, particularly its approach to CA Technologies and Symantec. The fear was that the products and services they valued from VMware would be discontinued or significantly altered under Broadcom’s management.
Broadcom’s decision to discontinue more than 56 VMware products and platforms, including popular offerings like VMware vSphere+ and VMware NSX, has further fueled dissatisfaction among customers. This move has disrupted existing workflows and forced customers to seek alternatives.
One of the most significant blows to VMware customers was the quiet termination of the Free ESXi hypervisor by Broadcom. This limited version of ESXi was widely used for testing and experimentation, and its removal has left many users without a cost-effective option for exploring VMware’s capabilities.
VMware’s decision to end perpetual license sales and transition to a subscription-based licensing model has also contributed to customer dissatisfaction. This change means that customers will need to pay ongoing subscription fees to continue using their preferred VMware products, leading to increased costs.
Broadcom’s actions have not only affected customers but also VMware’s once-flourishing partnerships. The termination of resellers and service partners, along with the direct acquisition of top customers, has left many former partners with limited opportunities. This has strained the trust and collaboration within VMware’s ecosystem.
These various factors have created a climate of uncertainty and dissatisfaction among VMware customers. The changes brought about by Broadcom’s acquisition have disrupted workflows, increased costs, and eroded trust in the future of VMware. As a result, customers are actively exploring alternative virtualization solutions and seeking a path forward outside of VMware.
The dissatisfaction and concerns stemming from Broadcom’s acquisition of VMware have had significant effects on the customers and the overall VMware ecosystem. These effects have shaped the decisions and actions of customers, leading to a shift in their perception and engagement with VMware.
The radical changes and uncertainty introduced by Broadcom’s acquisition have eroded the trust and confidence that customers once had in VMware. The discontinuation of numerous VMware products and platforms, along with the termination of the Free ESXi hypervisor, has left customers questioning the long-term viability and stability of their investments in VMware.
The doubts and dissatisfaction caused by Broadcom’s actions have prompted many VMware customers to actively explore alternative virtualization solutions. Competitors such as Nutanix, Scale Computing, and Virtuozzo have capitalized on this opportunity, offering alternative platforms that promise comparable or enhanced features and support.
The shift from perpetual license sales to subscription-based licensing has resulted in increased costs for VMware customers. This change has forced organizations to reevaluate their budget allocations and consider the financial implications of continuing to use VMware products. Customers are now seeking cost-effective alternatives that align with their budgetary constraints.
The discontinuation of VMware products and platforms, including favorites like VMware vSphere+ and VMware NSX, has disrupted the workflows and productivity of customers. Organizations that heavily relied on these offerings now face the challenge of finding suitable replacements and adapting their processes to new technologies.
Broadcom’s actions have strained the partnerships and ecosystem that VMware had cultivated over the years. The termination of resellers and service partners, coupled with the direct acquisition of top customers, has left many former partners feeling marginalized and excluded. This has created a ripple effect, impacting collaboration and hindering the growth of the VMware ecosystem.
The dissatisfaction caused by Broadcom’s changes has led to a shift in customer perception and loyalty towards VMware. Customers who were once loyal to the brand are now actively seeking alternatives and evaluating other virtualization solutions. Competitors such as Microsoft with Hyper-V/Azure Stack and Red Hat with OpenShift Virtualization have positioned themselves as viable options for customers looking to migrate away from VMware.
The combined effects of these factors have significantly impacted VMware’s customer base and market position. The loss of trust, exploration of alternatives, increased costs, disrupted workflows, strained partnerships, and shifting loyalty have created a challenging environment for VMware to navigate under Broadcom’s ownership.
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